We collect your information to improve your overall experience shopping and communicating with us (and we would love communication from you!). We take your privacy seriously and do not compromise on taking stringent measures in protecting your information including user, payment and order data. Any personal information you provide is maintained on our secure web server and internal system.
We respect your privacy and will not release your name, address, email address, card details or any other information to any outside party. We will never sell, rent, or share your information with third parties.
ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS
By accessing or using our website or by providing your information to us, you hereby acknowledge that you have read, understood and unconditionally agreed to be bound by all the terms of this Privacy Policy and the terms of use on our Website.
If you do not agree with this Privacy Policy, please do not use our Website.
This Privacy Policy relates solely to the information collection and the practices we use on our website located at (the “Website”).
PranaVital as reference means PranaVital (OPC) Pvt. Ltd. including www.pranavital.org . We are aware that many users and visitors of this Website are concerned about the information they provide to us and how we treat that information. This Privacy Policy that can be updated from time to time has been developed to address those concerns.
INFORMATION WE COLLECT AND HOW WE USE IT
PranaVital collects certain information from and about its users three ways: directly from our Web Server logs, the User Registration, and with Cookies.
a) Web Server Logs
In an effort to make our Website as effective and enjoyable as possible, the computers that operate it collect certain information each time you visit. We store these statistics in server logs. Once again, these statistics do not identify you personally but provide us with information regarding the type of user who is accessing our Website and certain browsing activities of that user.
This data may include: the IP address of the user accessing our Website (i.e. the unique I.D. number of the user’s computer), the type of browser (Google Chrome. Internet Explorer, Firefox, etc.) and the operating system (Windows, Mac OS, etc.), the web page you linked to our Website from, how long the user accessed our Website in any given session, number of links you click within the Website, state or country from which you accessed the site, and the date and time of access.
We may make extensive use of this data at a comprehensive level in order to understand how our Website is being used. We may share some of the findings (aggregate and not the specific data) with advertisers, sponsors, investors, strategic partners, and others in order to help grow our business. When you visit our Website, we may track information to administer the site and analyze its usage.
b) Your user registration
PranaVital keeps track of your information to offer you the best possible shopping experience. When you register (log in), you provide your email address and a password. This allows us to grant you access to your account every time you visit our Website. Before completing your first purchase, we also ask you for your name, phone number, email, billing and shipping addresses as part of our verification process. This information, along with your credit card number, is necessary to fulfill your order. This information may be disclosed to specific members of our staff and to select third parties (such as our credit card processor and shipping provider) involved in the completion of your transaction and delivery of your order. We may also need your email address or phone number to contact you if we have questions about your order.
We or our associate companies may also use your email address to notify you about new services or special promotional programs, or send you offers or information if you have opted-in. Emails are sent only to members who have chosen to receive them (opted-in) or who have made a purchase on our website. At any time, you can notify us that you wish to stop receiving these emails. In addition, we keep a record of your past purchases, returns, and credits. We may also ask you for information regarding your personal preferences and demographics to help us better meet your needs.
c) Cookies
Our Website may use cookies to personalize or enhance your user experience.”Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive with the primary purpose to provide a convenience feature to save you time. The use of cookies is very common on the Internet and our Website´s use of cookies is similar to that of other reputable online companies. We assign a cookie to your computer when you first visit us in order to enable us to recognize you each time you return. Through cookies, we can customize our Website to your individual preferences in order to create a more personalized, convenient shopping experience.
Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you. Most browsers automatically accept cookies, but you may be able to modify your browser settings to decline cookies. Please note that if you decline or delete these cookies, some parts of the Website may not work properly.
USER INFORMATION AND PROTECTION
PranaVital is committed to protect all the information you share with us. We follow strict procedures to help protect the confidentiality, security, and integrity of data stored on our systems. Only those employees who need access to your information in order to perform their duties are allowed such access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.
Analysis & Reporting
PranaVital uses reporting software that allows us to analyze the amount and type of member traffic we get on our Website. We use this data to make improvements to your shopping experience and to ensure that we have enough capacity to properly serve all of our members. The software provides aggregate reporting information to PranaVital only. No personal or personally identifiable information is gathered or used for this process.
Service providers
PranaVital may use various outside agencies (third party service providers) to operate the Website. For example, we may use third parties to host our Website, operate various features made available on our Website, send emails, analyze data, provide search results and links, and assist in fulfilling your orders. Some of these third parties may need access to your information in order to make the services provided through our Website work.
Information will only be disclosed to these service providers on a need-to-know basis, and they will only be permitted to use such information for the purpose of providing the particular services provided by such entities in connection with our Website.
Ensuring Security
We use encryption technology and authentication to ensure that your personal information is secure online. We take appropriate precautions to secure the Personally Identifiable Information. You can access your Personally Identifiable Information on our Website through your login and password. We recommend that you do not share your password with anyone. In addition, your Personally Identifiable Information resides on a secure server that only selected personnel and contractors have access to. However, no data transmission over the Internet can be guaranteed to be completely secure. Accordingly, we cannot ensure or warrant the security of any information that you transmit to us, so you do so at your own risk.
Exceptions
PranaVital may be forced to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when PranaVital, in its sole discretion, deems it necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply our Website terms of use.
Personally identifiable information may be transferred as an asset in connection with a merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale, or other change in control.
CHANGES IN POLICY
PranaVital has the discretion and reserves the right to change the Terms of Use and this Privacy Policy, at any time. The revisions in Privacy Policy will be effective immediately upon being posted on the Website. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect.
Your continued use of the Website after the effectiveness of such revisions will constitute your acknowledgement and acceptance of the terms of the revised Privacy Policy. Your visit and any dispute over privacy are subject to this Policy and our Terms of Use, including limitations on damages. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.
Please be assured that we are committed to fulfil the promises we make and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
CONTACTING US
If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us at info@pranavital.org or send your comments to us. PranaVital will use commercially reasonable efforts to promptly respond and resolve any problem or question.